To use privecash you must login.
The Wallet-ID is a 20 digit (A-Z, 0-9) that identifies your digital wallet.
With the password you gain access to your wallet.
Usually you would fine here a link to restore your password. BUT it is not possible to offer this function because we are not able to identify you with any information. So we can also not proof that it would be legit to let you set a new password.